FIND JOB ODESK TUTORIAL STEP2


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 Question:
You realize that the computer in your office is getting a lot of spam and unwanted e-mails. What should be your first action to stop these emails?

a.
E-mail the Regulatory Authority in charge of stopping spam in order to complain.
b.
E-mail the source of the emails asking them to stop them.
c.
Call over a computer expert to solve the problem.
d.
Look for a Remove From Mailing List link in the email.
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 Question:
Which of the following are proven methods of improving your office skills?

a.
Smiling and being appreciative of others, especially the clients.
b.
Actively listening to, even humoring people at times.
c.
Looking to resolve conflicts and bringing people together.
d.
Conveying what is expected in return as an appropriate response, and avoiding ambiguity.
e.
All of the above
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 Question:
What two kinds of printers are commonly in use in most office environments?

a.
Industrial and private
b.
Hewlett Packard and Brother
c.
Laser and ink-jet
d.
Black-and-white and color
e.
None of the above
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 Question:
What two kinds of printers are commonly in use in most office environments?

a.
Industrial and private
b.
Hewlett Packard and Brother
c.
Laser and ink-jet
d.
Black-and-white and color
e.
None of the above
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 Question:
What two kinds of printers are commonly in use in most office environments?

a.
Industrial and private
b.
Hewlett Packard and Brother
c.
Laser and ink-jet
d.
Black-and-white and color
e.
None of the above
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 Question:
Which of the following file formats relate to a graphic file or scanned image file?

a.
JPEG
b.
VBP
c.
HTML
d.
GIF
e.
a and d
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 Question:
What is the difference between Microsoft Access and Microsoft Excel?

a.
Access is mainly for spreadsheets and Excel is for databases
b.
Access is mainly for databases and Excel is for spreadsheets
c.
Access is mainly for databases and Excel is for word processsing
d.
Access is mainly for word processing and Excel is for spreadsheets, including digitial photograph editing
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 Question:
You send a package through FEDEX to a client in Korea. The client calls up after a few days and says that he has not received it. What is the best way to immediately let the client know the status of the courier?

a.
Give the client the airway bill number and ask him to call up FEDEX about the status of the courier.
b.
Give the client the local number of FEDEX in Korea.
c.
Call FEDEX and ask them to speak directly to the customer.
d.
Track the packet on the FEDEX website and send the client a copy of the current status of the packet.
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 Question:
Which of the following energy-saving practices can be used in an office without adversely affecting company productivity?

a.
Use only one bathroom light during office hours
b.
Turn off lights and computers at the end of the day
c.
Turn off the computers between sending e-mails
d.
Use lower Watt lights bulbs, especially in the emergency exits
e.
a and d
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 Question:
What does 'the bottom line' commonly refer to in an office environment?

a.
The line that appears at the bottom of a paper with the  company letterhead.
b.
The lowest office floor in a building.
c.
The same as the dotted line.
d.
The basic controlling factor, notably the financial cost, regarding whether a task or project can be accomplished or not.
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