FIND JOBS ODESK TUTORIAL STEP 1

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 Question:
When replying to an e-mail, who do you place in the cc: line and who in the bcc: line?

a.
A person you wish to openly inform goes in the cc: line, and the same person in the bcc: line.  
b.
A person you wish to openly inform goes in the bcc: line, and the same person in the cc: line.  
c.
A person you wish to openly inform goes in the cc: line, and the person you wish to read the e-mail, but without the knowledge of either the recipient or the person in the cc: line, goes in the bcc: line.  
d.
A person you wish to openly inform goes in the cc: line, and the person you wish to read the e-mail without the knowledge of the recipient, but with the knowledge of the person in the cc: line, goes in the bcc: line.  

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 Question:
Which of the following are not recommended when trying to improve working with others in an office environment

a.
Talking when others are talking, and listening only occasionally.
b.
Being as consciously helpful as possible, and offering practical solutions.
c.
Changing the printer ink or cartridge when it runs out.
d.
None of the above
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 Question:
Which of the following are commonly used computer web browsers?

a.
Mozilla, Guardian Website, The Times of London, MSN
b.
Expedia, Opodo, Student Universe, Godzilla
c.
Chrome, Explorer, Firefox
d.
Google, MSN, Yahoo, Ask
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 Question:
What are the traditional office hours in the Western world, now much more flexible, though still adherred to in most offices?

a.
9 AM — 5 PM
b.
6 AM — 6 PM
c.
8 AM — 7 PM
d.
10 AM — 8 PM
e.
None of the above
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 Question:
What is 'flexi-time'?

a.
The feeling when time slows down or speeds up at certain times of the day in an office environment.
b.
The flexible use of personal office hours, such as working an hour earlier one day, in order to leave an hour earlier another day.
c.
Occasionally moving the hands on the office clock so everyone can go home early now and then.
d.
Bringing an alarm clock to work that rings at the end of the day and at lunchtimes.
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 Question:
What does the abbreviation CEO stand for?

a.
Company Executive Officer
b.
Communicate Especially On
c.
Corporate Exact Office
d.
Cheat Every One
e.
Chief Executive Officer
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 Question:
Which of the following are the most important components of good interpersonal office skills?

a.
Effectively translating and conveying information.
b.
Being able to accurately interpret other people's emotions.
c.
Calmly arriving at resolutions to conflict.
d.
Avoiding gossip and being polite.
e.
All of the above
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 Question:
Which of the following are the most important components of good interpersonal office skills?

a.
Effectively translating and conveying information.
b.
Being able to accurately interpret other people's emotions.
c.
Calmly arriving at resolutions to conflict.
d.
Avoiding gossip and being polite.
e.
All of the above
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 Question:
What is 'commodity value,' an important business term of relevance to most office environments?

a.
The value of all the office hardware, including computers and furniture.
b.
An economics term meaning the intrinsic value under optimal, often free market conditions, of the product the company sells or manufactures.
c.
The value of common decency between employees of a given office.
d.
The cost in petty cash of all company expense dinners in a given month.
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